Case Studies
Insight into the current work we're supporting our clients with.
Current engagements
Platform & Automation Flightcase Warehouse, a UK based manufacturing specialist that works with leading brands around the world, engaged us to see if AI could optimise inefficient processes in the design and sales management of bespoke products. We worked with the team and used our platform to solve these problems via Intelligent Document Processing which enabled immediate capacity in the team to fulfil more orders.
We are now working with the organisation on a multi-year roadmap across quoting, scale automation, and optimising the supply chain with a view to underpinning new opportunities in other markets.
Platform & Automation Multitude Media is an award-winning PR agency dedicated exclusively to the entertainment industry. Like many growing agencies, they faced increasing pressure from administrative workload; highly specialist team members were spending valuable time on low-value operational tasks, limiting focus on creative output and client relationships.
We built them an Ingenaium-powered platform that automates contact and client management, surfaces deeper insight into their relationships, and supports the team with intelligent content production. Integrated directly into their existing workflows, it replaced a patchwork of expensive SaaS tooling with greater functionality at lower cost, freeing the specialist team to focus on the creative work they do best.
A leading European media and telecommunications provider
We are currently working with a leading European media and telecommunications provider to revolutionise how they provide customer service to their millions of users. The AI solution is anticipated to reduce customer services calls by ~30%.
Our Ingenaium contact management solution is being built with the client's product, AI, and the team we're working with admirably see the power of AI. The Ingenaium platform is anticipated to be in production as the AI innovation hub for their customer service team moving forward.
A leading IT recycling organisation
A leading IT recycling organisation sought our support to enhance their sustainability reporting for their clients. Processing hundreds of thousands of devices a year, their aim was to see if AI can automate access reporting on carbon footprint, water processing and energy for the devices recycled in each batch.
We produced an AI solution which improved reporting accuracy by 95% and accelerated the entire process whilst being integrated into their existing workflows. Further opportunities are now being shared with us to help optimise operational processes.
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